Shipping Policy
SHIPPING & ORDER PROCESSING – VICTORIA & MAE TORONTO
Processing Time
Once an order is placed, it takes 1–3 business days to process.
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Weekdays: typically processed within 1 business day.
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Friday evening/weekend orders: may require additional time.
After processing, your order ships out. Delivery typically takes 5–15 business days.
We strive to make ordering and delivery straightforward. If you have questions, contact info@victoriamaetoronto.com.
Placing an Order
Our checkout is designed to be simple and secure:
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On the product page, select your correct size/variant and click “Add to Cart.”
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Click “Proceed to Checkout.”
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Enter your accurate shipping address and select “Continue to Shipping.”
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On the Shipping page, review your address details. Every shipment is free of charge.
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Click “Continue to Payment.” Choose your preferred payment method. All options are SSL encrypted for a secure payment experience.
Available payment methods:
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Credit Card (AMEX, Mastercard, Maestro, Visa)
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EPS
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Sofort
After selecting your payment method, click “Complete Order.” You’ll be redirected to finalize payment—just follow the instructions. If anything goes wrong, reach us at info@victoriamaetoronto.com.
Shipping Costs
We cover shipping on every order. Delivery to your door is 100% free.
No minimum order value required.
Shipping Your Order
Found the perfect look? We’ll get it on the way quickly.
To keep prices fair and reduce environmental impact, we consolidate parcels and dispatch in efficient batches once we reach our minimum shipment quantity. Thanks for supporting a more sustainable approach.
High-volume periods: Like many online stores, we may experience delays during peak times. We’ll always do our best to ship as soon as possible.
Need it shipped today? Email info@victoriamaetoronto.com and our service team will do their best to help.
Delivery Timeframes & Tracking
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Estimated delivery: 5–15 business days after dispatch.
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A tracking link will be provided once available (where supported by the carrier).
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Delivery times can vary due to carrier capacity, customs, weather, or peak seasons.
Customs & Duties
Orders may be fulfilled from our international partners. Depending on your region, customs duties or import taxes may apply and are the customer’s responsibility (see our Terms of Service for details).
Order Support
Questions about your order, shipping, or delivery?
📧 info@victoriamaetoronto.com